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FiberCell Systems
The New, New Life Technologies
Posted by Jim H on November 24, 2008
Since I have received two emails from former Life Technologies (i.e. pre-IVGN) colleagues, I guess I need to post this update.
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Our new company will leverage expanded capabilities in sales, customer service and technical support, to ensure that you are afforded choices for products that best suit your research needs. We will also increase our R&D efforts, and collaborate strategically with our customers and partners, to increase the pace of innovation. We look forward to providing you with cutting edge solutions for today’s research, while looking to accelerate your work toward tomorrow’s breakthroughs. As we combine, let me emphasize that continuing to serve your needs at the high standard you have come to expect from us remains our top priority. To maintain that standard, there will be no change at this time to the way you conduct business with us. To ensure continuity and minimize any disruptions to your operations, we will maintain separate ordering and shipping processes. Please continue to communicate directly with your respective contacts through the existing channels for Applied Biosystems and Invitrogen products and services. We will share any changes and developments with you promptly. Moving forward, we will maintain Invitrogen and Applied Biosystems as separate brands. Through the Invitrogen brand, we will continue to provide you with the reagents and service offerings that have consistently made us a partner of choice regardless of the platform of your choice. Soon, many of Applied Biosystems’ reagents, such as Ambion products, will also be available for sale through Invitrogen channels. Similarly, we recognize the value you place in the Applied Biosystems brand for pre-eminent instrument solutions. Therefore, Applied Biosystems will remain the channel through which those systems, such as SOLiD™, RT-PCR and mass spectrometry, will be sold. Through Applied Biosystems, you will continue to receive not only the best instrumentation available, but also certified reagents that best optimize those systems. Thank you for continuing to be a valued customer and for your support and trust in us. For any additional information on this merger, or if you have any questions, please visit: |
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www.appliedbiosystems.com/tellmemore or www.invitrogen.com/tellmemore |
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Sincerely,
Greg Lucier |
Can anyone on the insdie at 7335 Executive Way give a summary of today’s renaming festivities? Just curious….
(EDIT 11/25: Ooops, left a bunch of code in there, which I clened out)
me said
Jim,
These were not to be released outside of life.
Jim H said
What makes you say that? The URLs above are valid and point to a PDF which is almost verbatim the message I posted above.
Anonymous said
The person who sent this to you is subject to disciplinary action upto and including termination. This was at the bottom of the page.
Jim H said
That would be most unfortunate, but the two people who sent this to me haven’t worked for Life Tech in more than 5-8 years. It would be unfortunate if the management style has reverted to draconian measures like termination for distributing a customer letter available on their own web site. From what I’ve heard, this is not the kind of management they espouse at the New Life Technologies.
So I guess you’ll have to be prepared to can your PR and WEB site administrator for making it public?
Certainly, you have to keep employees from distribution of confidential, internal correspondence, but this info was released to the public and is on the web site.
Anonymous said
Lay offs happening at Life Technologies today. Heard that
Jim H said
Wow, sorry to hear that. Keep us posted.